1. Acceptance of Terms

By accessing, browsing, or purchasing from VeloraDigital.store (“Website”, “Company”, “we”, “us”, “our”), you agree to comply with and be legally bound by these Terms & Conditions.

If you do not agree with any part of these terms, you must discontinue use of the website immediately.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are accessing under the supervision of a legal guardian.

You agree to provide accurate and complete information when making a purchase.

3. Nature of Digital Products

Velora Digital sells downloadable digital products including but not limited to:

  • Canva templates
  • Social media design bundles
  • E-books
  • Business & marketing resources
  • Graphic design assets

All products are delivered electronically. No physical goods will be shipped.

4. Digital Delivery Policy

  • Access to digital products is provided instantly after successful payment.
  • Delivery may be via download page, email, or account dashboard access.
  • It is the buyer’s responsibility to ensure the correct email address is entered.
  • If you experience delivery issues, contact support within 24 hours.

We are not responsible for download issues caused by:

  • Poor internet connection
  • Device incompatibility
  • Third-party software restrictions

5. No Refund Policy (Digital Products)

Due to the immediate access and downloadable nature of digital products:

  • All sales are final.
  • No refunds, returns, or exchanges will be issued once access is granted.

Refunds may only be considered in the following cases:

  • Duplicate payments
  • Technical errors preventing access (verified by us)

By completing a purchase, you acknowledge and agree to this policy.

6. License & Permitted Use

Upon purchase, you are granted a limited, non-exclusive, non-transferable license to use the product.

You MAY:

  • Use templates for personal use
  • Use templates for your business
  • Modify templates for your brand

You MAY NOT:

  • Resell the original files
  • Share download links publicly or privately
  • Redistribute the files for free
  • Claim the original design as your own
  • Use the product for illegal or misleading purposes

Violation may result in account suspension and legal action.

7. Intellectual Property Rights

All content on this website, including but not limited to:

  • Product files
  • Designs
  • Graphics
  • Text
  • Branding
  • Logos

are owned by Velora Digital and protected by copyright and intellectual property laws.

Unauthorized copying, reproduction, or distribution is strictly prohibited.

8. Payment & Pricing

  • All prices are listed in applicable currency.
  • We reserve the right to change pricing at any time without prior notice.
  • Payments are processed through secure third-party payment gateways.

We are not responsible for:

  • Bank charges
  • Transaction failures
  • Gateway errors

9. Account & Security

If you create an account on our website:

  • You are responsible for maintaining confidentiality of login credentials.
  • We are not liable for unauthorized access caused by your negligence.

We reserve the right to suspend accounts involved in suspicious or fraudulent activity.

10. Disclaimer

Our products are provided “as is” without warranties of any kind.

We do not guarantee:

  • Specific income results
  • Business success
  • Platform approvals (e.g., Canva or other platforms)

Results depend entirely on individual effort and usage.

11. Limitation of Liability

To the fullest extent permitted by law, Velora Digital shall not be liable for:

  • Indirect or consequential damages
  • Loss of business, revenue, or profits
  • Misuse of digital products
  • Technical issues beyond our control

Use of our products is at your own risk.